Privacy Policy

My Wellness Chapter (mywellnesschapter.com) is operated by BM Digital Commerce Ltd, Mauritius ("we", "us", "our").

If you have any question about this policy or your personal information, contact us at hello@mywellnesschapter.com.

Information you give us

• Your first name and email address, when you take our Sleep Type quiz, request a free guide or subscribe to our emails.

• Your quiz answers, which we use to determine your Sleep Type and send you the guide that matches it.

• Payment and billing information, if you buy one of our products. Payments are processed securely by our payment providers. We do not see or store your full card details.

• Any message you send us, for example by email.

Information collected automatically

• Technical and usage data, such as your browser type, device, pages visited and the website that referred you. This is collected through cookies and similar technologies (see "Cookies" below).

• Email engagement data, such as whether an email was opened or a link was clicked, so we can improve our emails.

We do not knowingly collect sensitive health data. Your quiz answers describe general sleep habits and are used only to personalize the content we send you. Please do not send us medical records or detailed health information.

We use your information to:

• Send you your quiz results and your free Sleep Type guide

• Send you our emails: practical sleep and wellness content, new articles, and occasional information about our products. You can unsubscribe at any time.

• Deliver the products you buy and provide customer support

• Understand how our website is used, so we can improve it

• Show relevant ads to people who may be interested in our content, if you have agreed to advertising cookies

• Comply with our legal obligations

Legal bases (for visitors in the European Union and the United Kingdom): we process your data based on your consent (emails, non-essential cookies), to perform a contract (delivering products you buy), and for our legitimate interests (improving our website, preventing fraud). You can withdraw your consent at any time.

We never sell your personal information. We share it only with trusted service providers who help us run My Wellness Chapter, and only as needed:

• Systeme.io: website hosting, email sending, contact management and checkout

• Tiquiz: our Sleep Type quiz

• Payment providers: secure payment processing

• Advertising platform: advertising and measurement, only if you accept advertising cookies

Some of these providers may store data outside your country, including in the United States. When this happens, we rely on appropriate safeguards such as standard contractual clauses. We may also disclose information if required by law.

Cookies are small files stored on your device. We use:

• Essential cookies, needed for the website and checkout to work

• Analytics cookies, to understand how visitors use the site

• Advertising cookies, such as the Meta Pixel, to measure and improve our ads

Where required by law, we ask for your consent before using non-essential cookies. You can change your choice at any time through the cookie banner or your browser settings.

• Email subscribers: as long as you remain subscribed. If you unsubscribe, we keep only what is needed to respect your choice.

• Customers: as long as needed to provide your purchase and meet our legal and accounting obligations.

• Messages you send us: as long as needed to answer you.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Delete your information

• Object to or restrict certain uses

• Receive a copy of your data in a portable format

• Withdraw your consent at any time

To use any of these rights, email hello@mywellnesschapter.com. We will reply within 30 days.

Unsubscribing from emails: every email includes an unsubscribe link at the bottom.

EU and UK residents can also file a complaint with their local data protection authority.

US residents: depending on your state, you may have additional rights, such as the right to know what personal information we collect and to request its deletion. We do not sell or share your personal information for cross-context behavioral advertising without your consent where required by law.

My Wellness Chapter is intended for adults. We do not knowingly collect information from anyone under 18.

We use reasonable technical and organizational measures to protect your information. No online service can guarantee complete security, but we take your privacy seriously.

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed.

BM Digital Commerce Ltd, Mauritius - hello@mywellnesschapter.com